428 Texas Avenue
Texas City, TX 77592-2272
P: 409-945-5539
F: 409-945-5835
E: info@robcoservices.com

Client Survey

ROBCO FACILITY SERVICES QUALITY ASSURANCE PLATFORM (QAP)

In an effort to continuously hold ourselves accountable and provide quality service, please take a moment to complete this survey and share your experience with Robco's service.


Rating Scale

Strongly Agree - 5    Agree - 4    Neutral - 3    Disagree - 2    Strongly Disagree - 1


Service Request: For accountability purposes, please tell us your service request and the point of contact at Robco to whom the request was made:


Response Time
1. Robco's Staff was able to respond to my service request within a reasonable time frame.



Safety
2. Robco's Staff took appropriate safety measures while performing the service request.



Quality of Service
3. Robco's Staff was able to perform the service request effectively and efficiently.



Job Knowledge
4. Robco's Staff member who performed the job was experienced and knowledgeable.



Responsiveness
5. Robco's Staff notified me once the service request was completed.



Additional Comments